Corporate Information

1. Company Overview

Univorix is a Canadian corporation specializing in premium apartment consultation and rental matching services across major Canadian cities. Founded in 2018, we have grown to become a trusted partner for thousands of Canadians seeking quality rental accommodations from coast to coast.

Our mission is to simplify the apartment hunting process while providing personalized, professional guidance that helps clients find their perfect Canadian home. We operate with integrity, transparency, and a commitment to exceptional customer service.

2. Legal Business Information

2.1 Corporate Structure

2.2 Registered Address

Corporate Head Office:
Univorix Inc.
33 Gerrard Street West
Toronto, Ontario M5G 1Z4
Canada

2.3 Business Operations

Univorix operates as a professional consultation service specializing in:

• Apartment and rental property matching services
• Housing market analysis and consultation
• Rental negotiation and application assistance
• Relocation planning and support services
• Property viewing coordination and management

3. Licensing and Compliance

3.1 Provincial Licensing

Univorix operates in compliance with provincial regulations for real estate services and consultation businesses:

• Ontario: Licensed under the Real Estate and Business Brokers Act, 2002
• British Columbia: Registered with BC Financial Services Authority
• Quebec: Compliant with Quebec Professional Code requirements
• Alberta: Licensed with Real Estate Council of Alberta (RECA)

3.2 Professional Associations

Our team members maintain active memberships with:

• Canadian Real Estate Association (CREA)
• Ontario Real Estate Association (OREA)
• Real Estate Board of Greater Vancouver (REBGV)
• Professional Association of Managing Agents (PAMA)

3.3 Insurance and Bonding

Univorix maintains comprehensive business insurance coverage including:

• Professional liability insurance (minimum $2 million coverage)
• General business liability insurance
• Errors and omissions (E&O) insurance
• Cyber liability and data protection insurance

4. Corporate Governance

4.1 Executive Leadership

Chief Executive Officer: David Thompson
Professional Background: 15+ years in Canadian real estate, MBA from University of Toronto
Responsibilities: Strategic direction, business development, regulatory compliance

Head of Operations: Sarah Martinez
Professional Background: Operations management, business process optimization
Responsibilities: Service delivery, quality assurance, team management

4.2 Board of Directors

Univorix's board of directors provides strategic oversight and governance guidance:

• David Thompson - Chairman and CEO
• Margaret Chen - Independent Director, Real Estate Industry Expert
• Robert Wilson - Independent Director, Financial Services Background

4.3 Advisory Committee

Our advisory committee includes industry experts who provide specialized knowledge and guidance on market trends, regulatory changes, and service innovation.

5. Financial Information

5.1 Fiscal Year

Univorix operates on a calendar year fiscal period (January 1 - December 31).

5.2 Tax Compliance

We maintain full compliance with Canadian tax obligations:

• Corporate income tax filings with Canada Revenue Agency
• HST/GST registration and remittances
• Provincial sales tax compliance where applicable
• Payroll tax obligations for all employees
• Workers' compensation coverage in all operating provinces

5.3 Banking and Financial Partners

Univorix maintains business relationships with:

• Primary Banking: Royal Bank of Canada (RBC)
• Payment Processing: Stripe, PayPal, Moneris
• Accounting Services: KPMG Canada
• Legal Counsel: Torys LLP (Toronto)

6. Service Areas and Markets

6.1 Primary Markets

Univorix provides comprehensive apartment consultation services in:

• Ontario: Toronto, Ottawa, Hamilton, London
• British Columbia: Vancouver, Victoria
• Quebec: Montreal, Quebec City
• Alberta: Calgary, Edmonton
• Manitoba: Winnipeg
• Nova Scotia: Halifax

6.2 Service Statistics

6.3 Market Position

Univorix is recognized as a leading apartment consultation service in Canada, with strong market presence in urban centers and growing recognition in secondary markets.

7. Technology and Innovation

7.1 Technology Infrastructure

Our technology platform includes:

• Proprietary apartment matching algorithm
• Client relationship management (CRM) system
• Secure document management platform
• Virtual tour and video consultation capabilities
• Mobile-responsive client portal

7.2 Data Security

We maintain enterprise-level security standards:

• SOC 2 Type II compliance
• SSL encryption for all data transmission
• Multi-factor authentication systems
• Regular security audits and penetration testing
• Employee security training programs

7.3 Innovation Initiatives

Ongoing technology development projects include:

• AI-powered apartment recommendation engine
• Virtual reality property viewing platform
• Blockchain-based rental application system
• Mobile app for enhanced client experience

8. Quality Assurance and Standards

8.1 Service Standards

Univorix adheres to strict quality standards:

• ISO 9001:2015 quality management principles
• Customer service excellence certification
• Regular third-party quality audits
• Continuous improvement processes
• Client feedback integration systems

8.2 Employee Standards

All Univorix team members meet rigorous professional standards:

• Background checks and professional verification
• Ongoing professional development requirements
• Industry certification maintenance
• Customer service training programs
• Ethics and compliance training

8.3 Performance Monitoring

We continuously monitor service quality through:

• Client satisfaction surveys and feedback
• Mystery shopper evaluations
• Key performance indicator tracking
• Regular consultant performance reviews
• Third-party service quality assessments

9. Environmental and Social Responsibility

9.1 Environmental Initiatives

Univorix is committed to environmental sustainability:

• Paperless office operations and digital documentation
• Carbon-neutral business travel through offset programs
• Energy-efficient office spaces and equipment
• Partnership with environmentally responsible vendors
• Support for green building and sustainable housing initiatives

9.2 Community Involvement

We actively support Canadian communities through:

• Affordable housing advocacy and support
• Scholarship programs for housing and urban planning students
• Volunteer programs in local communities
• Partnership with newcomer settlement organizations
• Support for homelessness prevention initiatives

9.3 Diversity and Inclusion

Univorix promotes diversity and inclusion through:

• Diverse hiring practices and equal opportunity employment
• Cultural competency training for all team members
• Multi-language service capabilities
• Accessibility accommodations for clients with disabilities
• Support for Indigenous housing initiatives

10. Industry Partnerships and Affiliations

10.1 Professional Partnerships

Strategic partnerships with industry leaders:

• Property Management Companies: Certified partnerships with major property managers
• Real Estate Boards: Active membership and collaboration
• Relocation Services: Corporate relocation service partnerships
• Financial Institutions: Mortgage and banking referral networks

10.2 Technology Partners

Technology and service provider relationships:

• Cloud Infrastructure: Amazon Web Services (AWS)
• Communication Platform: Microsoft Teams and Zoom
• Marketing Automation: HubSpot and Mailchimp
• Analytics: Google Analytics and specialized real estate analytics

10.3 Industry Recognition

Awards and recognition received:

• Canadian Real Estate Service Excellence Award (2023)
• Toronto Business Excellence Award - Customer Service (2022)
• Innovation in Real Estate Technology Award (2021)
• Best Apartment Consultation Service - Vancouver (2022, 2023)

11. Regulatory Compliance

11.1 Privacy and Data Protection

Full compliance with Canadian privacy legislation:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy laws in all operating jurisdictions
• Anti-spam legislation (CASL) compliance
• International data transfer regulations

11.2 Consumer Protection

Adherence to consumer protection standards:

• Competition Act compliance
• Provincial consumer protection legislation
• Fair trading practices and advertising standards
• Complaint resolution procedures

11.3 Financial Regulations

Compliance with financial services regulations:

• Anti-money laundering (AML) procedures
• Know Your Customer (KYC) requirements
• Payment Card Industry (PCI) compliance
• Financial reporting and transparency standards

12. Crisis Management and Business Continuity

12.1 Business Continuity Planning

Comprehensive plans to ensure service continuity:

• Remote work capabilities for all essential functions
• Redundant technology systems and data backup
• Emergency communication protocols
• Alternative service delivery methods

12.2 Risk Management

Proactive risk management strategies:

• Regular risk assessments and mitigation planning
• Insurance coverage for operational risks
• Cybersecurity incident response procedures
• Market volatility contingency planning

12.3 COVID-19 Response

Adaptive measures implemented during the pandemic:

• Virtual consultation and property viewing services
• Enhanced health and safety protocols
• Flexible service delivery options
• Support for clients facing pandemic-related challenges

13. Future Growth and Development

13.1 Expansion Plans

Strategic growth initiatives:

• Expansion to additional Canadian markets by 2025
• Development of specialized services for different client segments
• Enhancement of technology platform capabilities
• Strategic partnerships with international relocation services

13.2 Service Innovation

Planned service enhancements:

• AI-powered apartment matching and recommendations
• Blockchain-based rental application and verification
• Virtual and augmented reality property experiences
• Expanded concierge and lifestyle services

13.3 Investment and Funding

Capital structure and funding sources:

• Self-funded growth through operational cash flow
• Strategic investor relationships for expansion
• Technology development partnerships
• Government innovation grants and incentives

14. Contact Information

15. Document Updates and Revisions

15.1 Information Accuracy

This corporate information document is updated regularly to ensure accuracy and completeness. All information is current as of the last update date and reflects our ongoing commitment to transparency and regulatory compliance.

15.2 Document History

Last Updated: August 2025
Previous Version: July 2023
Next Scheduled Update: July 2024

15.3 Verification

All corporate information has been reviewed and verified by our legal counsel and executive leadership team. Financial and regulatory information is audited annually by independent third parties.